Delivery information
At Simply Menus, we understand the importance of reliable and prompt delivery. Whether you're placing a small order or stocking up on larger quantities, we strive to get your products to you as quickly and efficiently as possible. Below you will find details about our delivery methods, costs, and timescales.
1. Shipping Zones and Rates
We offer different shipping rates based on location:
Mainland UK (Zone 1)
- Royal Mail Tracked 2 -3 days Free
- Next Working Day (DHL): £3.95
Northern Ireland
- Royal Mail Tracked 2 -3 days : Free
- Next Working Day (DHL): £9.95
Isle of Man
- Standard Shipping 3-5 days : £12.95
Republic of Ireland
- Standard Shipping 3-5 days : £9.95
2. Delivery Times
- Royal Mail Tracked: Delivery typically takes 2-3 working days but may vary depending on location.
- Next Working Day (DHL): Orders placed before 1pm (Monday-Friday) will be delivered the next working day.
- Isle of Man & Ireland: Estimated delivery is 3-5 working days.
3. Order Processing
- Orders placed before 1pm (Monday–Friday) are dispatched the same day.
- Orders placed after 1pm or on weekends are processed the next working day.
4. Delivery Restrictions
- We currently only ship within the UK and Ireland.
- Certain bulky or heavy items may have additional shipping charges, which will be calculated at checkout.
5. Tracking Your Order
- Once dispatched, you’ll receive a shipping confirmation email with a tracking link.
- You can also log into your Simply Menus account to check your order status and track deliveries.
6. Contact Us
For any shipping-related queries, please contact us:
Email: support@simplymenus.co.uk
Postal Address: Simply Menus, Unit 7 Langford Hall, Witham Road, Maldon, Essex, CM9 4ST, UK